Shipping
Free Domestic U.S. Shipping
Orders that exceed $200 are eligible for free shipping in the Domestic U.S..
Standard Shipping Rate
Our standard Domestic U.S. shipping is a flat rate of $10.00.
Order Processing
Your order will be processed and shipped within 3 business days. If there is an unexpected delay or a selected item is unavailable, you will be notified by e-mail as soon as possible.
During sales, please allow up to 7 business days for your order to be processed and shipped due to increased sales volume.
Need it sooner?
Please select the appropriate shipping option at check out. If you are uncertain that it will get to you in time, please specify the date you need it by on your order and we will do our best to accommodate you.
All expedited orders placed before 2pm EST will be shipped the same day. If your order is placed after that time, it will be shipped the following business day.
We offer the following options for domestic US expedited shipping:
- 2nd Day Air - $25
- Next Day Air - $45
Please keep in mind, expedited shipping is for days in transit and does not include the day you place your order, weekend days, or holidays.
Order Tracking
You will receive an email with your tracking information once the order is shipped. Please note that the tracking number will take up to 24 hours to activate.
Sales Tax
State and County sales taxes are based on the designated shipping address. Orders within New York and Illinois will be charged sales tax.
International Orders
International shipping is available through UPS. You will have the following options at checkout:
- UPS Worldwide Economy DDP Duties & Taxes Included
- UPS Expedited Duties & Taxes Included
- UPS Saver Duties & Taxes Included
- UPS Express Duties & Taxes Included
When you enter our site, you will be informed of your country's rules for duties and taxes. For your convenience, duties and taxes are included in the shipping cost so you will not need to worry about extra charges upon delivery. All prices are calculated based on the weight and destination of your order and will be shown during checkout before completing your order. International packages can be in transit for 10-21 business days. If you experience a delivery time longer than that, please feel free to contact us for assistance at 888-505-FLAX Monday-Friday 9am-5pm EST or via email at shopflax@flaxdesigns.com.